+ Tell Touch

Integration with Swift Access Televisions

Our partnership with Swift integrates feedback and survey management seamlessly into the resident's environment through Swift Access-enabled televisions. This system ensures that providing feedback is a simple, intuitive process for residents, enhancing participation and data accuracy.

Compliance and Communication

This partnership strengthens compliance with Aged Care Quality Standard 6, focusing on improving residents' quality of life through transparent communication. The integrated system aligns with the National Aged Care Mandatory Quality Indicator Program, facilitating easier management and reporting of quality metrics.

Effortless Feedback Mechanism

Residents can engage with surveys and feedback tools using just their TV remote controls, without the need for complex technology. This method reduces barriers to feedback, allowing for more frequent and genuine resident input, which is crucial for continuous improvement in care services.

Commitment to Quality and Dignity

"By empowering residents to voice their concerns privately and effortlessly from their rooms, we are taking a significant step towards responsive and inclusive care," states Diana Cooper, co-founder of Tell Touch. Brian Mangano, CEO of Swift, emphasizes the impact, "Acting upon resident feedback is essential for treating people with dignity and upholding the high standards of care that we all strive for."

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Learn more about how the Tell Touch and Swift partnership can enhance your care delivery and streamline compliance. Please contact us for further details or to schedule a demo.

See the article in Australian Aged Agenda, click here.